Commitment
The Federal Home Loan Bank of Chicago strives to partner with suppliers that are cost competitive, value strong customer service, and are dedicated to excellence.
View a list of products and services typically purchased by FHLBank Chicago.
Vendor Sourcing Opportunities
Please respond to opportunities by completing our Prospective Vendor Submission Form or by emailing vendormanagement@fhlbc.com prior to the deadline date for each opportunity.
Vendor Opportunity: Customer Digital Experience Strategy RFP
The Federal Home Loan Bank of Chicago is seeking a qualified vendor partner to:
- Develop a vision and actionable roadmap for a modern, integrated digital experience across our properties, channels, platforms, and tools.
- Design and Implement a Voice of the Customer (VoC) Program, supported by a VoC technology platform.
Qualifications - Vendors who participate in the RFP will be required to demonstrate:
- Expertise in Salesforce, ServiceNow, Tableau, Databricks, and VoC platforms (e.g., Qualtrics, Medallia).
- Experience delivering services to financial institutions, including:
- Creating long-term digital customer strategies
- Designing and implementing VoC programs across multiple digital and analog channels
To confirm your interest in being included in the RFP, complete the Prospective Vendor Submission Form (reference RITM0167421 Customer Digital Experience Strategy RFP) or email vendormanagement@fhlbc.com. Submit your interest by 4:00 PM CST on November 7, 2025.
Prospective Vendor Submission Form
Please fill out the form below to be added as potential vendor for future upcoming sourcing opportunities.
Governance and Control Assurance Program
To obtain a copy of FHLBank Chicago’s Governance and Control Assurance Program document, please complete the form on our Governance page.
Vendor Issues
Reporting Illegal/Unethical Activities
To communicate concerns about possible unethical or illegal activities, please email: vendormanagement@fhlbc.com.
