Complete Your eBanking Administration Recertification by August 31

  • May 30, 2023

The Federal Home Loan Bank of Chicago (FHLBank Chicago) requires a Member Security Administrator (MSA) from each institution to annually review their institution’s eBanking user authorization roles and access permissions. MSAs must complete the recertification by Thursday, August 31, 2023 or your institution will be restricted from executing wires and advances/letters of credit transactions from eBanking or calling-in similar transactions with FHLBank Chicago.

The recertification is for our members’ protection to ensure the proper users from each institution have the correct access for performing transactions at FHLBank Chicago. Only one MSA per institution is required to perform the recertification.

Next Steps

We ask that the certifying MSA complete the following steps:

  1. Access the eBanking Administration Recertification through the eBanking message center alert titled “Annual Recertification for MSAs Due by August 31, 2023.”
  2. Select the link “Review and recertify your institution’s eBanking authorization roles and access permissions.”
  3. Carefully review your institution’s account information to ensure data is accurate and make any updates needed.

Please contact membersupport@fhlbc.com or call 855.345.2244, option 0, with questions regarding the recertification process.

*Please note: Once a recertification is complete, it is recommended that your MSA print the page and retain for your records.

Contact Us

Please direct all media inquiries to:

Casey Reidy 
Director, Communications 
creidy@fhlbc.com
312.565.5291

Heather Bockstruck
Assistant Director, Communications
hbockstruck@fhlbc.com
312.565.5282