MPF® Default Tutorial Series - Module 2: Forbearance Plan

Explore temporary hardship situations, payment relief options, transition planning, and common borrower scenarios.

This five-part webinar series helps PFUs evaluate borrower situations, understand available workout options, and determine appropriate next steps. Through scenario-based instruction, practical examples, and SME-led discussions, participants will learn how to apply key Default Management concepts and support sustainable borrower outcomes.

The series includes ongoing Office Hours for questions and discussion.

After completing this series, you will be able to:

• Assess borrower circumstances and identify key factors influencing workout decisions
• Explain the purpose and application of major loss mitigation options
• Differentiate between Forbearance, Repayment, Deferral, and Flex Modification solutions
• Identify appropriate next actions based on borrower scenarios
• Utilize approved resources and tools to support loss mitigation decision-making
• Apply the Loss Mitigation Framework to common servicing situations